Business Development Manager

About Us
Kalkaal International Insurance is a Shariah-compliant insurance company based in Hargeisa, Somaliland. As a licensed takaful operator and a member of Dahabshiil Group, it provides insurance services grounded in Islamic principles, ensuring mutual protection, shared responsibility, and ethical risk management. Kalkaal International Insurance offers a wide range of products and services to individuals, small businesses, corporations and government entities.

Job Summary
The Business Development Manager will lead, manage & execute the company’s overall business development strategy with a strong focus on growth, team leadership, and market expansion, ensuring alignment with Shariah principles and corporate goals. This role is more senior and leadership-focused role; responsible for identifying new business opportunities, driving revenue growth, building strategic partnerships, achieving sales targets and overseeing the performance of the business development team.
 

Job Details
Key responsibilities

Strategic Leadership:
• Develop and implement the company’s business development strategy in line with the CEO’s vision and company objectives
• Identify and evaluate new market opportunities, distribution channels, and strategic partnerships to grow the Takaful portfolio
• Play a key role in setting annual business targets and ensuring achievement through robust execution plans.

Team Management:
• Lead, supervise, and motivate the entire business development team including sales, agents, consultants and support staff
• Set clear performance indicators and performance expectations, conducting regular reviews and coaching for performance improvement
• Oversee training of business development personnel.

Market Development & Expansion:
• Spearhead initiatives to increase brand presence and market share in all the Takaful segments
• Explore new geographical markets and client segments in line with Takaful principles and market demand
• Establish strong relationships with the banks, brokers, corporate clients and government bodies to ensure strategic deals.

Client Relationship Management:
• Act as a senior representative of the company in key client negotiations and high-value proposals
• Provide excellent customer services by maintaining strong relationships with clients and ensure high client satisfaction and retention.

Product & Marketing Collaboration:
• Work closely with Product, Marketing, underwriting and Shariah teams to ensure that Takaful offerings are competitive, complaint, and well-positioned in the market
• Guide development of sales tools, campaigns, and market education initiatives to promote Takaful awareness.

Compliance & Reporting:
• Ensure all business development activities adhere strictly to regulatory and Shariah compliance requirements
• Prepare detailed business development reports and dashboards for presentation to the CEO and Board members
• Conduct research and competitor analysis; monitor industry trends and provide strategic insights to senior leadership.

Qualification and work experience:
• Bachelor’s degree in business administration, Finance, Marketing or related field. MBA is preferred.
• Professional certification (e.g. CII, AIS or any relevant field) in insurance service is an added advantage.
• Minimum of 5-7 years of experience in sales or business development, with at least 3 years in leadership role within Takaful insurance.
• Strong understanding of Islamic finance and Takaful operational models (Wakalah, Mudharabah, etc.)
• Proven track records in managing large portfolios, and ability to deliver and achieve an ambitious sales target.

Skills required
• Strong ethical leadership, team management capabilities and high integrity
• Excellent communication and negotiation skills
• Visionary and goal-oriented mindset
• Ability to work cross-functionally with senior leadership and regulatory bodies
• Strong analytical, reporting, and decision-making skills
• Passionate about Islamic finance and customer-centric service.

Language required
Proficiency in Somali and English languages, both written and spoken.

Working conditions
This is an office-based position, however, may require site visits.

How to Apply
Interested candidate(s) are invited to submit:
• Updated Resume/CV (PDF format preferred)
• A brief Cover Letter explaining your interest in the position and company

You are required to send all documents to careers@kalkaalinsurance.com. 

Email subject line should read “Application for Business Development Manager”. All applications must be submitted by 2 November 2025. 

Only shortlisted candidates will be considered and contacted.